BetPKR Privacy Policy — How We Protect Your Data in Pakistan

BetPKR operates the online sports betting and gaming platform available at betpkr.run. In this Privacy Policy, "BetPKR", "we", "us" and "our" refer to the operator of that platform. "You" and "your" refer to any individual who accesses betpkr.run, registers an account, or uses any product or service offered through the platform.

BetPKR is the data controller responsible for the personal information collected through this platform. This means we determine the purposes for which your data is used and the means by which it is processed. Where we engage third-party service providers to assist in delivering our services, those providers act as data processors operating under our instruction and under appropriate data processing agreements.

This Privacy Policy applies in full to all personal data collected through betpkr.run, including data collected through the mobile-responsive website, any BetPKR applications, and interactions with BetPKR's customer support team. It does not apply to third-party websites or services that may be linked from our platform.

BetPKR collects personal data from you directly when you register, use the platform, make deposits or withdrawals, and contact customer support. We also collect certain technical data automatically when you access the website. The table below summarises the main categories of data we collect and why.

2.1 Data You Provide Directly

The majority of personal data BetPKR holds about you comes from you directly — when you fill in the registration form, upload identity verification documents, contact our support team, or update your account details. You are never required to provide data beyond what is necessary for the specific purpose being served.

2.2 Data Collected Automatically

When you access betpkr.run, certain technical data is collected automatically through server logs and cookies. This includes your IP address, the type of device and browser you are using, the pages you visit on BetPKR, and how long your session lasts. This data is used primarily for security monitoring, fraud detection, and improving the platform experience — not for building marketing profiles.

BetPKR uses the data we collect for the following purposes:

• Account creation and management: Processing your registration, verifying your identity, maintaining your account, and managing your preferences and settings.
• Service delivery: Processing bets and casino game sessions, crediting winnings, applying bonuses, and maintaining your transaction history in PKR.
• Payment processing: Processing PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments; processing withdrawals to your registered payment method.
• Customer support: Responding to queries, complaints, and account requests submitted to BetPKR's support team.
• Legal and regulatory compliance: Conducting age verification, Know Your Customer (KYC) checks, and anti-money laundering (AML) screening as required by applicable law.
• Fraud prevention and security: Monitoring account activity for signs of fraud, money laundering, bonus abuse, or other violations of BetPKR's Terms and Conditions.
• Responsible gaming: Monitoring betting patterns for signs of problem gambling, enforcing deposit and loss limits, and applying self-exclusion requests.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use BetPKR and identify areas for improvement.
• Marketing (where you have opted in): Sending you information about BetPKR promotions, new features, and relevant offers via email or SMS where you have actively opted in to receive these communications.

BetPKR processes your personal data on the following legal bases depending on the specific purpose:

• Contract performance: Processing necessary to deliver the services you have signed up for — account management, bet processing, payment handling, and support. Without this processing, BetPKR cannot operate your account.
• Legal obligation: Processing required to comply with applicable law — including KYC identity verification, AML screening, age verification, and record-keeping obligations imposed on gambling operators.
• Legitimate interests: Processing carried out for BetPKR's legitimate business interests where those interests do not override your rights — including fraud detection, security monitoring, responsible gaming monitoring, and improving platform performance.
• Consent: Processing based on your explicit opt-in consent — primarily for marketing communications. You can withdraw consent for marketing at any time without affecting any other aspect of your account.

BetPKR does not sell your personal data to third parties. We share personal data only in the following limited circumstances, and only to the extent necessary for the specific purpose:

5.1 Payment Processors

To process PKR deposits and withdrawals, BetPKR shares relevant financial data with payment service providers — including the operators of Easypaisa, JazzCash, NayaPay, SadaPay, and our card processing partners. These providers receive only the data necessary to complete the specific transaction and are prohibited from using it for any other purpose.

5.2 Identity Verification Providers

BetPKR uses third-party identity verification services to assist with KYC checks and age verification. These providers process identity documents (such as CNIC or passport copies) on BetPKR's behalf under strict data processing agreements and applicable data protection law.

5.3 Legal and Regulatory Disclosure

BetPKR may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required or authorised to do so — including in response to lawful requests, court orders, or investigations into suspected illegal activity such as fraud or money laundering.

5.4 Business Continuity

In the event that BetPKR's business or any part of it is acquired, merged, or transferred to another operator, personal data held about registered players may be transferred as part of that transaction. Any such transferee would be required to honour the commitments made in this Privacy Policy.

BetPKR processes all financial transactions in Pakistani Rupees (PKR) and does not apply currency conversion at any stage. The specific payment data we handle depends on the method used:

• Easypaisa and JazzCash: We store a reference to your registered mobile wallet number to match deposits and process withdrawals. We do not store your wallet PIN or full transaction history beyond what is necessary for BetPKR account records.
• NayaPay and SadaPay: Similar to mobile wallets above — we hold a reference identifier sufficient to process transactions. No sensitive authentication credentials are stored on BetPKR systems.
• IBFT Bank Transfer: We store your bank account title and account number reference as provided during deposit or withdrawal setup, used solely for routing PKR transfers.
• Visa/Mastercard: Card transactions are processed through our PCI-DSS compliant payment gateway. BetPKR does not store your full card number, CVV, or card expiry date on our own servers — these are handled entirely by the card processor.

All payment data is subject to the same security standards as other personal data held by BetPKR, and is never shared with third parties beyond the payment processors required to complete your transactions.

BetPKR uses cookies and similar technologies on betpkr.run. Cookies are small text files stored on your device by your browser when you visit the website. We use three categories of cookies:

• Essential cookies: Required for the platform to function — including session management, login state, security tokens, and fraud prevention signals. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players navigate betpkr.run — which pages are visited most, where users drop off, and how platform performance can be improved. Analytics data is aggregated and anonymised. BetPKR uses its own analytics infrastructure; no data is sent to external analytics providers for commercial profiling.
• Functional cookies: Used to remember your preferences — such as your preferred language, display settings, and login credentials (if you choose "remember me"). These improve the convenience of your experience but are not essential to platform operation.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use BetPKR. Blocking analytics or functional cookies will not prevent you from using the platform but may reduce the quality of your experience.

BetPKR retains personal data only for as long as it is needed for the purpose for which it was collected, or to meet our legal obligations. The following retention periods apply:

• Active account data: Held for the duration of your account and for five years after account closure, in line with standard AML record-keeping requirements.
• Transaction records: Deposit, withdrawal, and betting records are retained for five years from the date of the transaction.
• Identity verification documents: CNIC, passport copies and other KYC documents are retained for five years from account closure.
• Support communications: Customer support chat and email records are retained for two years from the date of the interaction, or longer if the subject matter relates to an unresolved dispute.
• Technical logs: Server logs and session data are typically retained for 12 months for security monitoring purposes, then deleted or anonymised.
• Marketing consent records: Records of your consent to receive marketing communications are retained for as long as you remain subscribed, plus one year after unsubscription.

When data is no longer required and the retention period has passed, BetPKR deletes it securely or anonymises it so that it can no longer be linked to you individually.

As a BetPKR player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@betpkr.run.

BetPKR takes the security of your personal data seriously and implements technical and organisational measures appropriate to the nature of the data and the risks involved. These include:

• TLS/SSL encryption: All data transmitted between your browser or app and BetPKR's servers is protected with industry-standard TLS encryption. This applies to login, registration, deposits, withdrawals, and all account interactions.
• Access controls: Access to personal data on BetPKR's internal systems is restricted to staff who need it to do their jobs. Access is logged and reviewed regularly.
• Two-factor authentication: BetPKR offers two-factor authentication (2FA) for player accounts to provide an additional layer of protection beyond your username and password. We strongly recommend enabling this in Account Security Settings.
• Fraud monitoring: Automated systems monitor account activity 24/7 for unusual patterns that may indicate unauthorised access, fraud, or account takeover attempts.
• Secure storage: Personal and financial data is stored on secured servers with access controls, regular security patching, and independent security reviews.

While BetPKR takes every reasonable precaution to protect your data, no internet-based system is completely immune to risk. You should also take steps to protect your own account — use a strong, unique password for BetPKR, never share your login credentials, and enable 2FA.

BetPKR is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out at account registration and during the KYC process. If BetPKR becomes aware that personal data has been collected from a person under 18, that account will be closed immediately, all funds will be withheld pending investigation, and the data will be deleted in accordance with our standard processes.

Parents and guardians who are concerned that a minor may be accessing BetPKR are encouraged to contact us at support@betpkr.run immediately. We also recommend using parental control software on shared devices to prevent access to online gambling platforms.

BetPKR may update this Privacy Policy from time to time. Where changes are material — meaning they affect how we collect, use, or share your personal data in a way that is relevant to you as a player — we will notify registered players by email and/or by an on-screen notification at least 14 days before the changes come into effect.

Minor changes — such as clarifications, formatting updates, or corrections — may be applied without advance notice. The "Effective" date shown at the top of this page indicates when the current version of this Privacy Policy was last updated. The most current version is always available at /privacy-policy.

Continuing to use BetPKR after the effective date of any change to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with changes to the Privacy Policy, you should stop using BetPKR and request account closure before they take effect.

For any questions about this Privacy Policy, how BetPKR processes your personal data, or to exercise any of the rights described in Section 9, please contact BetPKR's support team:

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